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CounterPath's Upgraded Client Configuration Server to Remove BYOD Pain Points



By , TMCnet Contributor

With a plethora of mobile devices in operation in the United states, a broad mix of vendors, different operating systems and carriers and a horde of connectivity options, the bring your own device (BYOD) concept has brought along with it security risks, challenges and headaches to organizations and a demand for a consistent experience across all devices.


Departments’ inabilities to test every type of mobile device in order to determine whether they conform to security standards specified by their respective organizations are becoming one of the main issues from the bring your own device phenomenon.

However, CounterPath (News - Alert) has reportedly introduced an upgrade to its innovative Client Configuration Server (CCS) that claims to remove the BYOD bottlenecks and enable its customers to remotely manage their Bria desktop, mobile and tablet softphones.

"The CCS was architected from the ground up to enable new features and modules that focus on solving the issues with managing a few to millions of deployed softphones," noted Todd Carothers, executive vice president of Sales and Marketing at CounterPath, in a statement.

CCS is a carrier-grade platform specifically designed for service operators deploying softphone end-points. Enterprises and service providers can now deploy their own CCS solution and manage the CCS platform in their network.

Perhaps the most significant feature of the updated version of the CCS framework is that it takes reporting to a new level by allowing enterprises and operators create customized reports of all devices managed by CCS. It takes into account different platforms, client versions, different operating systems and device type.

With an extremely intuitive user interface, service providers can use the CCS to automatically deploy the proper configuration to each end-user device, periodically update the configuration and also remotely upgrade client-side software. It also simplifies the end-user experience and optimizes IT and operations staff efficiency.

A huge benefit is that CCS can be deployed either as a premises-based model or as a hosted, cloud-based model. Since its launch last year, CCS has been adopted in more than 10 countries by leading enterprises and operators.

With IDC (News - Alert) currently pegging the mobile device management software business at $444.6 million and growing to $1.8 billion by 2016, organizations are sure have their hands full, but perhaps the upgraded CCS solution from CounterPath will prove to be the solution they are looking for.

Bring your own device isn’t just occurring in enterprises. Sayreville War Memorial High School is joining a number of schools throughout the state of New Jersey in its second year of a new technology pilot program, "Bring Your Own Device." The program incorporates a student’s Internet-compatible device into the classroom as an additional research and student-collaboration aid.


Edited by Rachel Ramsey

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